Maintenance Service Description |
||
1 |
Debuging Possible compatibility issus |
√ |
2 |
On call support |
Unlimited |
3 |
Resolving Sofrware issue druting office hours |
√ |
4 |
Adding new email accounts |
√ |
5 |
Maintaining mailing system |
√ |
6 |
Ticket support |
Unlimited |
7 |
Change and reseting the forgotten passwords |
√ |
8 |
Updating CMS platform & plugins |
√ |
9 |
Backup: Files and Databases / Max capacity |
Unlimited |
10 |
Backup: Files and Databases / Monthly |
√ |
11 |
Backup: Files and Databases / Weekly |
√ |
12 |
Backup: Files and Databases / Every Other Day |
√ |
13 |
Security Monitoring |
√ |
14 |
SEO Consultation for leading solutions and systems |
√ * |
15 |
Web Site Optimazatin (Data Loading, Page Speed) |
√ |
16 |
Site Administration Training / 90 Min Yearly |
Unlimited |
17 |
Security packages installation |
√ |
18 |
Programming & Debugging Services Discount |
50% |
* Basic or Advance SEO package is required
Files And Databases Backup:
Backup copies schadule:
- Every other day / 4 copies
- Weekly / 2 copies (first day of the week)
- Monthly / 2 copies (first day of the month)
Programming & Debugging Services:
50% discount for the websites under maintenance agreement for adding or changing the site structures, functionulity, design and style or any type of content entry is included.